Terms & Conditions

This Terms & Conditions("Terms") govern your access to and use of the PICK online store,website and related services.

1.Acceptance Of Terms

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By accessing, browsing, or making a purchase on this website(https://picknamibia.com) you confirm that you:

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• Are at least 18 years old(or have parental/guardian consent)

• Have read, understood , and agree to be bound by these terms​​

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If you do not agree, you must not use this website or any of our services

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2.Products & Availability

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• Product availability is subject to stock on hand. We reserve the right to limit quantities or discontinue products without prior notice.

3.Pricing & Currency​

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• All prices are displayed in Namibian Dollars(NAD) unless stated otherwise.

• We reserve the right to correct pricing errors or cancel orders placed at incorrect prices

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4.Orders & Payment

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4.1 Payment Processing

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All payments on this website are processed securely through PayToday, a Namibian payment solution powered by Nedbank Namibia Limited.

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• We do not collect, store, or have access to your debit or credit card details.

• All payment information is entered directly on PayToday's secure payment platform

• PayToday uses industry standard encryption, tokenization and 3D Secure authentication​

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4.2 Order Confirmation

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• An order is only considered confirmed once payment has been successfully processed.

• We reserve the right to cancel or refuse any order due to suspected fraud, payment failure, stock unavailability or system error.

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4.3 Delivery & Shipping

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• Orders are processed within 1-3 business days after payment confirmation

• Shipping/delivery is conducted within 3-7 business days, depending on location and courier availability.

• Delivery times are estimates and not guaranteed.

• We are not responsible for delays caused by couriers, weather conditions, public holidays or circumstances beyond our control.

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5. Returns, Refunds

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Please refer to our Refund Policy for detailed information. By placing an order you agree to the terms outlined in that policy.

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