Is it safe to use my card on this site?

Yes — absolutely. PICK does not store any card details. All payments are handled securely through trusted, fully compliant payment gateways that follow strict regulations and advanced 3D Secure protocols. Your information is protected at every step, ensuring a safe and secure checkout experience.

Do you have a physical store where I can come check out?

PICK operates as a fully online business, similar to platforms like Alibaba or AliExpress. We do not have physical stores for customers to visit, but our online platform is designed to give you a smooth, reliable, and convenient shopping experience from anywhere in Namibia.

How long does shipping take?

Once we receive payment for your order, we process and ship it within 2–3 business days. For pre-orders, delivery typically takes 2 to 3 weeks (business days only), depending on supplier schedules and logistics. We always keep you updated throughout the process to ensure a smooth experience.

ABOUT US

INTRO

At PICK, we pride ourselves on delivering a seamless, modern, and trustworthy online shopping experience for every Namibian. Founded in 2025, our mission is simple: to revolutionize the way Namibia shops by bringing popular global fashion and lifestyle products closer to home. We resell carefully selected items from well-known international platforms — making them easily accessible locally without long waits or high customs fees.

We believe that online shopping should be fast, convenient, and reliable — without unexpected delays or complicated processes. That’s why we’ve built a platform designed around the real needs of our customers, offering quality products, smooth checkout, and timely delivery across the country.

As we grow, our vision is to stand at the forefront of Namibia’s e-commerce evolution, setting new standards for convenience, innovation, and customer satisfaction. PICK is more than an online store — it’s the future of shopping in Namibia, and we’re just getting started.

WE STAND FOR

We are dedicated to reshaping the future of shopping in Namibia by putting customers at the heart of everything we do. Our values guide how we operate, innovate, and deliver a shopping experience you can trust.

Convenience

We believe shopping should be effortless, fast, and accessible to everyone. That’s why we’ve built a platform that saves you time and removes unnecessary hassle. Whether you’re at home, at work, or on the go, PICK keeps your shopping simple and stress-free.

Trust & Transparency

We are committed to being honest in everything we do, from pricing to delivery. You always know what to expect, and we make sure you receive exactly what you ordered. Our goal is to build long-lasting relationships based on reliability and integrity..

Innovation for Namibia

We continuously improve our platform to bring modern, world-class shopping standards to the Namibian market. By embracing new technologies and listening to customer feedback, we evolve with your needs. PICK is built not just for today, but for the future of e-commerce in Namibia.

Frequently asked questions

General