Privacy Policy
A Legal Disclaimer
This policy explains how PICK collects,uses, and protects your personal information.
Privacy Policy
1. Information We Collect
We may collect the following information when you use our website or place an order.
-
Full Name
-
Town
-
Email
-
Phone Number
-
Shipping Address
-
Order Details
2. Payment Information
Payments are processed by PayToday, a secure payment platform powered by Nedbank Namibia Limited
-
We do not collect or store any debit or credit card details
-
Card information is entered directly on PayToday's secure platform and handled in accordance with strict security standards
3. How We Use Your Information
Your information is used to:
-
Process and fulfill orders
-
Arrange delivery
-
Communicate order updates
-
Respond to customer queries
-
Improve our services and website performance
-
Comply with legal and regulatory obligations
4. Sharing Information
We do not sell or rent your personal data
Your information may be shared only with:
-
PayToday(for payment processing)
-
Courier or delivery partners
5. Data Security
We take reasonable technical measures to protect your personal information against unauthorized access, loss or misuse.
6. Data Retention
We retain the data collected only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
7. Your rights
You have the right to:
-
Request correction or deletion of your data
Requests can be made by contacting us.